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How To Apply For Motability Allowance

The Motability Scheme, a registered disability charity, enables you to exchange your qualifying mobility allowance for a brand-new car so you can enjoy more freedom and independence. 

With our complete guide, learn how to apply for Motability Allowance, what documentation you need and a full application timeline breakdown. 

Eligibility criteria

Firstly when understanding how do you qualify for mobility allowance, you need to see if you’re eligible.  

You can apply to join the Motability scheme if you receive a qualifying mobility allowance with a minimum of 12 months remaining on your award length.  The following allowances are accepted: 

  • Armed Forces Independence Payment (AFIP)
  • War Pensioners’ Mobility Supplement (WPMS)
  • Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (ERMC PIP)
  • Higher Rate Mobility Component of Child Disability Payment (Scotland)
  • Enhanced Rate Mobility Part of Adult Disability Payment (Scotland)

If you’re unsure, you can use the Motability website to check your eligibility. 

Application channels

The quickest and most efficient way to start your application for your Motability car allowance is in your Motability Scheme online account. You then need to complete your application with your chosen dealer and bring with you:

  • A UK passport or driving licence for the appointee or customer applying
  • Know the National Insurance number (NINO) or Customer Reference Number (CRN) of the person receiving the allowance

Alternatively, you can complete your whole application with your chosen dealership as they are also on hand to answer any questions you may have. You will need to bring with you the documentation detailed below. 

Documentation & information

To complete your Motability Allowance application, you will need to have on hand the following ID and documentation:

  • A UK passport or driving licence for the appointee or customer applying
  • Know the National Insurance number (NINO) or Customer Reference Number (CRN) of the person receiving the allowance
  • Driving licences for all drivers and details of any claims history
  • Your driver declaration (if the driver is not there)
  • Your grant award letter (if applicable)

If you don’t have a UK passport or driving licence, then Motability will also accept the following forms of identification: current EEA photocard licence, member state identity card or a national identity card with a photo of the applicant. 

Process & timelines

Part of the process, when finalising your application, the dealer will explain the Statement of Responsibilities form to ensure the Motability Scheme and the car you’re applying for is right for you. 

Once your application is complete, Motability will then run their eligibility and insurance checks. If approved, Motability will send you a letter to confirm your order, which usually takes around two weeks. 

Tips for a smooth application

Now you understand how to apply for Motability Allowance and what the overall process entails, let’s ensure you have a smooth application. 

It’s hugely important to double check all of your documentation to ensure information is accurate and up to date. If you do notice an error, you can raise it with the appropriate organisation to amend before using it within your application.

If you have any questions or concerns at any point during the application process you can seek assistance from Motability’s customer advisors. They will be able to talk you through step by step and provide additional clarity for you. 

By following our Motability guide, it’s simple to learn how to apply for mobility car allowance. Here at Mobility In Motion, we can help you select the right adaptations for your needs and advise on obtaining them on your Motability car. Get in touch with our friendly team of mobility experts.

For further tips on qualifying for Motability read our disability car allowance blog.

If you are looking to put your allowance towards a motability vehicle, read our motability car guide containing all the information you need.