Frequently asked questions

Pricing is indicated across each product page, or you can simply contact our team who can advise on the cost of your products of interest.

Buying your new adaptation couldn’t be easier with our range of funding options, from grants to VAT exemption. Visit our funding page for detailed information.

The Motability Scheme is a registered charity that enables disabled people to get mobile by exchanging their mobility allowance to lease a new car. Subsequently, to ensure the car is accessible to your needs, there are a wide range of car adaptations available as part of the scheme.

You will need to speak with Motability as they may offer a grant towards an adaptation mid-way through your lease. Motability will look at this on a case by case basis and conduct a means tested assessment to see whether you qualify for charitable funding. However, we do advise to get in touch with us to discuss your adaptation needs and from there we can guide you through the process.

No! Our assessments are no obligation. After providing you with your personal quotation, your assessor will explain the simple order process so that you know how to move forward if and when you wish to do so.

Once you have placed your order with us, we aim to fit your adaptation within 7-14 days.

We offer a UK nationwide adaptation fitting service thanks to our accredited installation partners. In most cases we can fit your products either at your own home or at your car dealership – simply choose a date and time that suits you.

In most cases, we can fit your adaptation within a few hours. Our products are designed specifically to be quick and easy to install, so you can start enjoying the extra freedom your adaptation provides as soon as possible.

We install disability adaptations NOT performance modifications so it shouldn’t affect your car insurance. However we do recommend that you notify your car insurer to make them aware as each insurer will have a different policy.

When the time comes to change vehicle, we recommend contacting our team to check compatibility of each adaptation with the new vehicle and confirm if we can facilitate a transfer.

We understand circumstances change, and you may no longer require our products. Simply contact our team and we can advise on getting them removed.

Although it is not a requirement, we do advise that your adaptations are serviced every 12 months to ensure they are in top working condition. Please get in touch with us to arrange yours.

All Mobility in Motion warranties sit inline with the individual manufacturers guidelines. These will be highlighted to you in your final quotation.

We want to ensure that you are getting the very most out of your adaptations which is why our dedicated customer service team are on hand to help with any questions, advice and troubleshooting you may require. If for whatever reason your existing product may need a repair, we will arrange for one of our accredited installation partners to come out to you. Simply contact our Customer Service team at help@mobilityinmotion.com.

We aim to exceed all expectations when it comes to customer care, fully tailored to your individual requirements. However, sometimes things can fall short. Please visit our complaints page to get in touch.